Refunds & Returns · Cedartree Bakery and Foods

Return window

Most items may be returned within 30 days of delivery for a full refund, provided they are unused and in their original condition and packaging.

Policy summary

Items may be returned within 30 days of delivery for a full refund, provided they are unused and in original condition.

How to request a return

1. Open your order confirmation email and click “Request a return”, or use the same button on your account’s order detail page.
2. Tell us why you’re returning the item and which line items are affected.
3. We’ll review the request and email you within two business days with next steps.

Refunds

Approved refunds are issued to your original payment method via Stripe. Most refunds clear within 5–10 business days; your bank may take longer to post them to your statement.

Exceptions

Custom-made, perishable, hygiene-sensitive, or downloadable items may not be eligible for return unless they arrive damaged or defective. Faulty items are always eligible regardless of return window. Please email us so we can sort it out.

If you’re not satisfied

We aim to resolve every return fairly. If you’re unhappy with a decision, you can open a formal dispute from your order page; KwikNest’s independent trust desk will review and mediate.

Questions? Email support+cedartree-bakery-and-foods@kwiknest.com or visit our terms.